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Website Privacy & Data Protection Policy

Weardale Railway Trust Website -

This is the Privacy & Data Protection Policy for the website of the Weardale Railway Trust (WRT).

Other websites used by the Weardale Railway, such as HOPS (Heritage Operations Processing System) and Digitickets (for online ticket sales) are managed by Weardale Railway Limited (WRL) a subsidiary company of The Auckland Project (TAP) and are subject to their own privacy and data protection policies. Please view the policies on their websites for more information. WRT accepts no responsibility for the content of these or any other external sites.


The Privacy and Data Protection Policy for the Weardale Railway Trust, as agreed by the Board of Directors can be downloaded here.


Information on our other policies, including codes of conduct, safeguarding children and adults, and the use of online social media can all be found on the Policies page of this website.

About the Weardale Railway Trust

The Weardale Railway Trust - Company Number 03226401 & Charity Number 1088897

Weardale Railway Heritage Services Ltd (Subsidiary) - Company Number 08862300

Use of this Website

Through use of this website, you agree to accept the conditions of this policy. This policy is reviewed by the Board of Directors at regular intervals and is subject to change to accommodate any alterations to this website.

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet Protocol (IP) address used to connect your computer to the Internet, and technical information about your device, browser and connection through the use of tracking cookies. More information about the cookies used can be found at the end of this policy.


We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. This information does not identify you as an individual, but will provide general technical and geographical information, which is used to improve our website and the experience of our visitors.


We also collect personally identifiable information, including name, e-mail address and telephone number (if provided) when messaging us through the website. We use this information in order to respond to your message.

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate our website;

  2. To provide our Users of the website with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalised service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

No commercial transactions are conducted through this website, although there are links to online booking sites that are managed by WRL which are subject to their own Privacy and Data Protection Policies.

Third party social media websites such as Facebook and Twitter are also utilised by WRT with feeds embedded into this website through applets provided by these organisations. YouTube embedded video content is also utilised on this website. These applets also use tracking cookies and are subject to the Privacy and Data Protection Policies of those organisations. WRT accepts no responsibility for the content of these sites.

This website is hosted on the platform. provides us with the online platform that allows us to sell our products and services to you although we are not currently utilising the platform for online transactions. Your data may be stored through’s data storage, databases and the general applications. They store your data on secure servers behind a firewall.  

Your personal data will not be provided or sold to a third party.

Your Rights

For more information regarding our data protection and privacy policies or to request a copy of the information that we currently hold about you, please send a letter with your request and contact details to the following address. You have the legal right to request any information that we currently hold about you.

Weardale Railway Trust

Stanhope Station

Station Road


Bishop Auckland

County Durham

DL13 2YS

Alternatively you can send an e-mail to

If you no longer want us to process your data, please contact us using the above methods.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Last Updated: 5th February 2023

Tracking Cookies

Cookies are small data files generated by a website and stored within the site visitor's Internet browser. They store data about the visitor’s browsing experience to a particular website and are typically used to keep track of the settings users have selected and actions they have taken on the site.

This website is hosted on the platform. uses cookies for many important reasons:

  • To provide a great experience for visitors and customers to our website.

  • To identify registered members (users who registered to our website).

  • To monitor and analyse the performance, operation and effectiveness of Wix's platform.

  • To ensure the platform is secure and safe to use. cookies used on this site include:

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